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TECHNET
LIWnet, Inc. offers standard or comprehensive support service plan to provide effective remote or on-site  support during normal business hours and extended 24 X 7 support for customers. Standard support plan includes 20 hrs per month on site and 40 hrs remote support access in following services: network modifications, hardware software installation,  moves and changes, software support and updates, data backup and system troubleshooting, unlimited consultation and planning services. It also include Monday to Friday 8:00AM to 6:00PM, two hour critical respond during system emergencies. Charges not covered in standrd support plan are as follows: cost of labor not included in agreement, travel time during emergency will be billed at 1 hour rate ($95.00), overtime and weekend hours at 1.5 times per hourly rate, holiday hours are at 2.5 times per hourly rate, also additional charges may apply for hardware and special requests. Comprehensive Support Plan offers 24 X 7 support with 1 hr emergency respond, 40 hrs of system maintenance on property during normal business hrs and unlimited on/off support during emergency's,  free remote applications support and consulting services. Additional charges may apply for hardware and special requests. If you are customer and having computer problem and this isn't emergency,  please log on to the website, provide us with your phone #  and the problem you are experiencing, and the next available support representative will be contacting you shortly.

IN CASE OF SYSTEM PROBLEM PLEASE CALL!!! (732)627-0550;

   

 Feel confident that properly designed and installed network system, like any technology, will increase your company efficiency ten-fold...
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STANDARD
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COMPREHENSIVE SUPPORT SERVICE PLAN;
BLOCK OF HOURS SUPPORT SERVICE PLAN;
          
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For assistance and support    contact us via :
(732)627-0550
 
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